Telecoms Alto: Eir’s truculent response to Comreg is misguided - the regulator is protecting consumersEir continues to have significant power in the wholesale broadband network and its recent response to Comreg shows it’s missing the point
Telecoms Comreg says Eir can offer wholesale broadband discounts subject to its approvalCommunications regulator says telco can offer discounts for its wholesale fibre broadband services but only with its approval
Opinion Comreg continues to fail to protect consumers by penalising EirOver the last number of years, the Irish telecommunications regulator ComReg has repeatedly blotted its copybook with the European Commission
Legal Eir challenges Comreg ruling that it should not be able to offer discount broadband plans Telecom says that the regulator was wrong to prohibit it from offering pricing schemes in a ruling earlier this year
Communications Outgoing Data Protection Commissioner Helen Dixon appointed to ComReg Dixon is set to step down from the role of Data Protection Commissioner on February 19
Telcos ComReg orders Eir not to charge customers for switch-off of copper network from 1.8m premisesTelco is moving towards a full fibre system which can manage much greater data speeds but it must give customers adequate notice
Legal Eir accuses Comreg of seizing ‘extraordinary’ amount of data during unannounced inspectionThe data was seized as part of an investigation commenced by Comreg into Eir’s scheme for offering discounted prices for certain regulated products
Companies Eircom fined €2.5m and ordered to refund 76,000 overcharged customers ComReg has said the company may have to refund customers up to €6.7m
Telecoms Eir says customer complaints have dropped 40% to ‘the lowest on record’The company has reported sales of €1.2 billion for 2022, flat year-on-year
Telecoms ComReg slaps down Eir on discount broadband planCommunications regulator warns of ‘clear anti-competitive effects’ should Eir’s proposal proceed
technology Three Ireland withdraws legal challenge against regulatorMobile operator withdraws court action against ComReg over the awarding of radio spectrum and is ordered to pay its court costs
Companies Vodafone to pay out €2m in refunds to customers charged after they cancelled contractsNearly 75,000 customers were affected by issues including ‘post cancellation charges’ or else were not refunded credits attached to their cancelled accounts
Telecoms ComReg moves to prevent disruption to broadband services after legal challenge by ThreeMove comes after Three Ireland was last week granted a stay that means a spectrum auction cannot now be held this week
Tech High Court grants Three Ireland stay as spectrum band auction is haltedComReg had planned to hold its auction for the awarding of spectrum band for mobile and wireless broadband services on Monday, July 25
Tech Warning over decline in mobile service quality as Covid measures are withdrawnAnalyst tells consumers and businesses to be braced for ‘the biggest regression in mobile network performance in modern times’, as ComReg prepares to cease access to emergency radio spectrum allocated in 2020
Three refunds €335,000 after 29,000 customers were overchargedTens of thousands of users of the phone network were overcharged when their local calls, while roaming, were charged as if they were dialling internationally
Phone and broadband providers could face tough penalties under new lawCommunications regulator ComReg is to be granted additional powers, including imposing large fines, for breaches of regulation and service failures
Comreg alleges Eir exploited pandemic to overcharge customersThe communications regulator is seeking to impose a record fine of €11.5 million on the telecoms company