Telecoms Eir says customer complaints have dropped 40% to ‘the lowest on record’The company has reported sales of €1.2 billion for 2022, flat year-on-year
Telecoms ComReg slaps down Eir on discount broadband planCommunications regulator warns of ‘clear anti-competitive effects’ should Eir’s proposal proceed
technology Three Ireland withdraws legal challenge against regulatorMobile operator withdraws court action against ComReg over the awarding of radio spectrum and is ordered to pay its court costs
Companies Vodafone to pay out €2m in refunds to customers charged after they cancelled contractsNearly 75,000 customers were affected by issues including ‘post cancellation charges’ or else were not refunded credits attached to their cancelled accounts
Telecoms ComReg moves to prevent disruption to broadband services after legal challenge by ThreeMove comes after Three Ireland was last week granted a stay that means a spectrum auction cannot now be held this week
Tech High Court grants Three Ireland stay as spectrum band auction is haltedComReg had planned to hold its auction for the awarding of spectrum band for mobile and wireless broadband services on Monday, July 25
Tech Warning over decline in mobile service quality as Covid measures are withdrawnAnalyst tells consumers and businesses to be braced for ‘the biggest regression in mobile network performance in modern times’, as ComReg prepares to cease access to emergency radio spectrum allocated in 2020
Three refunds €335,000 after 29,000 customers were overchargedTens of thousands of users of the phone network were overcharged when their local calls, while roaming, were charged as if they were dialling internationally
Phone and broadband providers could face tough penalties under new lawCommunications regulator ComReg is to be granted additional powers, including imposing large fines, for breaches of regulation and service failures
Comreg alleges Eir exploited pandemic to overcharge customersThe communications regulator is seeking to impose a record fine of €11.5 million on the telecoms company
