Eir says customer complaints have dropped 40% to ‘the lowest on record’

The company has reported sales of €1.2 billion for 2022, flat year-on-year

Eir said it invested heavily in customer care throughout 2022. Picture:

Eir has said customer complaints to ComReg, the telecommunications regulator, have dropped sharply as it reported its full year results for 2022.

The company reported that revenue was flat year on year at just over €1.2 billion. Earnings before deductions (EBITDA) came in at €606 million. This was down by €14 million year on year, a drop of 2 per cent compared to 2021. Operating costs rose to €388 million, a 2 per cent rise ...