Aviation
Dublin Airport aims to get more feedback with ‘passenger panel’
The new tools will be used to improve passenger satisfaction levels at Dublin Airport
Dublin Airport has introduced new tools to get feedback from passengers using the services at the airport and to identify issues and improvements that need to be made.
A new 'rate my airport' feature on the Dublin Airport app allows passengers to give feedback and flag issues in real-time.
In addition, a new passenger panel will meet face-to-face with Kenny Jacobs, the chief executive at Dublin Airport operator DAA, and Gary McLean, managing director of ...
