Dublin Airport | Business Post

Nearly half of Dublin Airport security staff hires have left

DAA claims retention rates are in line with market trends, but union blames low pay for high-stress jobs

Passenger numbers at Dublin Airport close to 2019 levels in last quarter

Over 28.1 million passengers travelled through Dublin Airport in 2022, an increase of 231 per cent on the previous year

High fees on taxi drivers at Dublin Airport compounding ride shortages, Free Now tells government

Taxi company says that 75% of taxis which travel to the airport leave without customers due to rules requiring them to have a permit, which costs €440 per year

Strikes may deter air passengers between Britain and Ireland

Industrial action by rail workers and staff at British airports could curtail demand over the Christmas period

Development of hub infrastructure at Dublin Airport ‘critical’ – Aer Lingus CEO

Lynne Embleton said she believes economic regulation continues to be a requirement for Dublin Airport to ensure that independent oversight exists

O’Leary branded Eamon Ryan’s plan to cut flights at Irish airports ‘totally absurd’

Letters show the Transport Minister said the government was considering reducing flight numbers at Irish airports to address serious passenger delays over the summer

Ban on Brazilian driving licences adds to Dublin Airport baggage delays

Brazilian baggage handlers have been told they cannot operate airport work vehicles because their Brazilian driving licences are not valid

Dublin Airport: Fight over wages deepens as staff refuse to withdraw industrial action threat

Siptu accuses DAA management of being ‘out of touch’ and ‘fundamentally disrespectful’ to workers impacted by pay issues

DAA was warned of ‘obvious gaps’ in cleaning standards weeks before May Bank Holiday chaos

Airport operator was told that outsourcing of cleaning was causing issues in a letter sent weeks before the infamous May Bank Holiday weekend

DAA hires extra cleaning company after criticism over hygiene at Dublin Airport

MCR Group has been contracted on a ‘short-term basis’ after a shortage of outsourced cleaning staff led to widespread complaints over hygiene at the airport

Aer Lingus calls Dublin Airport security queues ‘problematic’ and urges improved cleaning standards

Airline says operational challenges are making it ‘impossible’ to deliver on customer service

commercial investment

Former car park at Dublin Airport comes to market for over €70m

The old Quickpark site is expected to generate plenty of interest due to well-publicised transport issues at the airport

Staff rostering system restored months before Dublin Airport chaos began

While processes were undermined by cyberattack in December, IT firm says its customers had safe and secure access by January

DAA asked aviation regulator for short queue bonuses

The operator of Dublin Airport said it should be ‘incentivised’ to keep queues below 20 minutes and 30 minutes respectivel, for a certain percentage of time rather than being penalised when it failed to do so

Lacking authority: How DAA struggled to hold the line and will it happen again?

The chaotic scenes witnessed at the country’s biggest airport in recent days have their root in DAA’s drastic misjudgment of a problem it had seen coming from a long way off. As the pressure slowly eases, the question now is whether such lengthy queues can be prevented in the future

Business Post's View

Editorial: Queue chaos not the only area where DAA failing passengers

Passenger experience matters, and first impressions matter – and as Ireland’s most important piece of infrastructure, Dublin Airport must be better prepared

Susan O’Keeffe: As consumerism creaks, we may have to get used to more queues and cancellations

The scenes at Dublin Airport last weekend may become more commonplace as the consequences of Brexit, the pandemic, climate change and war are brought to bear on everyday life

Dublin Airport: Passengers who arrive too early will have to wait in outdoor ‘holding areas’

Airport was down 37 staff last Sunday when more than 1,400 people missed their flights due to lengthy security queues

DAA will increase security lanes at peak times amid fears of further delays this weekend

Authority has been told to publish a plan for managing crowds ahead of the bank holiday weekend, after chaotic scenes last Sunday

Dublin Airport queues causing ‘reputational damage’ to the country — Eamon Ryan

Daily meetings to be held between the government and DAA until issue of excessive wait times is resolved