Ulster Bank hires Pepper ahead of new loan book sale

Jane Howard, chief executive, Ulster Bank Picture: Shane O’Neill

Ulster Bank has drafted in loan servicing company Pepper to assist it in dealing with customers in deep mortgage arrears ahead of another portfolio sale this year.

Ulster’s chief executive Jane Howard said recent sales of non-performing loan books by banks has prompted a “change in behaviour” with customers coming forward to engage with the bank. However, Ulster is still pressing ahead with a further loan sale, which will be made up solely ...