Managed services can handle pretty much all your organisation’s tech needs, which can take a load off your mind. Róisín Kiberd takes a look

With the total amount of data exploding globally, the need for fast and secure remote access to data storage along with effective back-up services is only going to become more important

Covid-19 has had a big impact on the payments industry, leading to huge growth of contactless and online payments technology

Keeping connected has been a key point to business survival during the pandemic and luckily, despite the incomplete infrastructure nationwide, Irish companies fared surprisingly well

A year ago hybrid working, part-time in the office and part-time at home, was a distant dream for many. Today, it looks increasingly like becoming the norm, but which technologies will facilitate it and is technology itself the source of our problems?

Data is the future of business, but complex new technologies such as artificial intelligence and blockchain seem to muddy the waters. Are they are really bringing benefits?

Across virtually every industry, the pandemic has accelerated the pace of change, often setting a new precedent for what’s possible in a short space of time

People’s frustration with poor customer support from telcos reached boiling point during the pandemic, but it’s been bubbling up for years

As automation in customer service grows in popularity, it’s time to ask what customer relationship management can do for you

Some were already under way and some were forced by Covid-19, but digital transformation strategies are at the centre of many organisations’ plans. The right technologies not only keep the lights on, but improve and expand business