This much I know: ‘We have to keep ahead of criminals’

You can’t underestimate go-to-market strategy, focus and how you segment the market and grow your business. Arguably, early days, we were not focused enough on market segmentation. We were too broad, too scattergun, trying to boil the ocean, if you will.

If we look more broadly at the space we’re in, so financial crime, anti-money laundering, KYC, the total addressable market is truly enormous. There are so many sectors that are regulated and need to ...