This Working Life

Post-pandemic, SMEs can’t afford to ignore the benefits of digital upskilling

Small and medium-sized business owners must recognise that investment in digital solutions is an investment in their future that will pay dividends

Employees and owners have to upskill to steer them through the new digital world. Picture: Getty

Anne Sheehan is general manager of Microsoft Ireland

Two central questions have arisen in the wake of the pandemic relating to the skills gap evident among Irish SMEs: why is it that the tools and supports available for small firms were only embraced due to the absolute need created by Covid, and why are we now witnessing a decline in their uptake?

This issue was highlighted most acutely during the last three years when the ...