How I work: ‘If communication is absent, speculation and noise will fill the vacuum’

In any role, you need to listen and learn to take constructive criticism on board, the HCCI’s Joseph Musgrave believes

Joseph Musgrave: ‘I’m lucky to have had trusted mentors and colleagues who would tell it to me straight – good and bad – over the years.’ Picture: Fergal Phillips

Joseph Musgrave is the chief executive at Home and Community Care Ireland (HCCI). Originally from Scotland, the 32-year-old took up the position in 2018. Before that, he worked for Burson Cohn & Wolfe, the public relations agency (formerly Burson-Marsteller), in chief of staff roles in both London and New York. HCCI is a representative body for the home care sector in Ireland. It has 23 member companies employing 10,000 carers and providing managed home care ...