‘Era of social media platforms self-regulating is over,’ media minister says after X-files report
A Business Post investigation revealed how X has significantly watered down its trust and safety rules over recent months, allowing abusive and hateful accounts to remain on the platform
Catherine Martin has said the “era of self-regulation” by social media platforms “is over”, and that harmful or illegal online content would not be tolerated.
The media minister was responding to a Business Post investigation, which revealed in detail how X, formerly Twitter, has significantly watered down its trust and safety rules over recent months, and how its policies allow abusive and hateful accounts to remain on the platform.
The documents, dating from June to October of this year, show how content moderators have been told not to suspend the users behind certain hateful material, including content promoting physical harm against an individual, references to mass murders “with the intent to harass”, and content that “incites fear about a protected category” of people.
