Banking

AIB apologises to former Ulster Bank mortgage holders again in second transfer blunder this month

Dozen of tracker mortgage customers saw direct debits cancelled following the movement of mortgages from Ulster Bank to AIB

This is the second time this month that AIB has been forced to apologise to mortgage holders. Picture: Maura Hickey

AIB has apologised to its customers after direct debits were cancelled following the movement of mortgages from Ulster Bank to AIB.

The number of customers impacted has not been announced but the Business Post understands that several dozen people have been affected.

In a statement on “We are aware of a small number of customers whose direct debits were cancelled when their accounts moved to AIB following our purchase of Ulster Bank tracker mortgages. We ...