Successful businesses stay true to their core values

Chris Zook: complexity kills growth

Small organisations aspire to grow ‘big’ some day, to become a behemoth bestriding the marketplace, their ideas shaping it to their own ends.

The problem, according to Chris Zook of Bain and Company, is that when they become successful the growth paradox comes into play – growth creates complexity, and complexity kills growth.

Retaining the ‘founder’s mentality’ is key for continued success in an organisation, and it is possible to keep (or rediscover) ...