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Handing over control or getting a helping hand?
As both dependence on technology and its complexity grow, managed services have moved closer to the core of enterprise IT. What are the pros and cons of having an external provider run services, asks Jason Walsh
Upgrades, optimisation, maintenance: life in enterprise IT is not always a happy one, and with digital transformation continually upping the ante it can be hard to both keep on top of day-to-day operations and at the same time carve out time for strategic planning. Unsurprisingly then, many organisations reach out for a helping hand in the form of managed services.
The proposition is simple: having trouble deploying, running or maintaining an IT system, from helpdesk ...
