Tread softly as a remote manager

Hold staff accountable, but communicate clearly, stay positive and be specific in designating tasks

Managers should see this time as an opportunity to encourage team members to take ownership of the job at hand. Picture: Getty

Whether it was common practice at your organisation before the Covid1-19 pandemic or not, working from home is now the “new normal”.

With limited face-time and more work being done by email, managers must pay particular attention to the way they manage staff.

The skills that were so effective in the office may prove useless – or even harmful – in the world of remote working.

Here are the soft skills you need to hone ...