The invisible chain of commerce

Technology has already automated the factory floor and the office. Now it is transforming the rest of the supply chain

Yvonne Delaney, programmes director and head of the Management Development Unit at the University of Limerick

Remember advertisements saying ‘please allow 28 days for delivery’? How about waiting six months — or two years — for a telephone to be installed? Few today do, and younger people may not even believe things were ever so slow. Today, ...