Honesty is the best policy

Peter Masterson, the head of service delivery for Ergo

After speaking to numerous experts on the topic, the general consensus was that MSPs should keep communication lines open and meet regularly to discuss how things are progressing and where they’re heading.

This isn’t just good business sense but it’s essential for the business availing of an MSP to have so it can make decisions further down the line.

Regardless of a contract’s length, the landscape can change during it, and so, too, ...