Great expectations: Data protection and privacy under the microscope

Róisín Kiberd explains how data protection became the way to customers’ hearts

It’s easy to confuse data protection and data privacy, and it’s easier still to assume that the differences between them don’t actually matter. But each is a challenge in its own right; ever-evolving and increasingly politicised, they are critical to the future of your business.

Data protection implies protecting it against unauthorised access, while data privacy falls within the domain of authorised access – who is allowed it, and why?

“Data protection, in ...