Delivery is critical

You can have all the bells and whistles you want, but customers care most about reliability

According to Shaban Saddique, principal consultant with Sungard Availability Services, we are now in the Gartner ‘Trough of Disillusion’ in regard to cloud computing. “On the one hand people are generally a lot more comfortable with the security aspect of things, but it is clear that we are now in a world of many clouds and the management has become a headache and a very serious technical challenge. The cloud concept is easy. ...