Comms in the cloud
Now that cloud enables Anything-as-a-Service, VoIP and full Unified Comms are logical choices
One of the key characteristics of cloud computing is that when everything is digital and virtual it can be delivered anywhere, anytime as an online service. That is well understood, so for example even consumers understand Voice over Internet Protocol [VoIP] and the fact that it is rapidly becoming the universal de facto standard. So Telephony-as-a-Service is not hard to grasp: it just means the ‘PBX’ is now in the cloud.
Shoretel has ...