Peer-to-peer lender Flender backtracks on fees after anger from users

Company which has lent €56m to Irish SMEs introduced a new monthly charge saying it was ‘not sustainable’ to continue absorbing costs for its service

Flender introduced a charge at short notice and backtracked after anger from users

Flender, an Irish peer-to-peer lender, has been forced to backtrack on plans to introduce a new €12.50 monthly fee after users reacted angrily.

The decision by the company to introduce the fee with only a few hours’s notice, and the fact that in some cases the sum charged exceeded the value of lender returns, has infuriated users.

Some took to Google to leave negative reviews of the business.

In emails sent to users that have ...