Cloud control: how do companies get to grips with an increasingly complex system?

Cloud computing was going to solve everything. So why has it become so difficult to manage?

Cloud computing hasn’t really made companies’ lives simpler

Do you remember when the cloud was first touted as the Next Big Thing? The idea was compelling: you could shift your IT spend from ‘cap-ex to op-ex’ (capital expenditure to operating expenditure), only paying for technology as you needed it and escaping expensive IT refresh cycles.

Most importantly though, cloud-delivered services promised to simplify and streamline your IT management issues. By paying someone else to host and remotely deliver services, you would no longer ...