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Secret Restaurateur

SECRET RESTAURATEUR

Forget the Vat rate — the Restaurants Association of Ireland should have a laser focus on staffing

Representative body for the sector needs to rethink its strategy given the thousands of vacancies across the country
  • The secret restaurateur
  • June 30, 2022

The Secret Restaurateur: “In situations like these, there is often a feeling of helplessness”

This month, our industry insider is reflecting on the sector’s response to the Russian invasion of Ukraine
  • The secret restaurateur
  • April 3, 2022

The secret restaurateur: I found a talented chef I hired sleeping in a shed at the back of the restaurant

Without access to appropriate housing it is difficult to perform well at your job, to manage stress and stay healthy and to fulfil your personal life goals
  • The secret restaurateur
  • February 4, 2022

The Secret Restaurateur

This month, our industry sleuth turns their thoughts to sustainability
  • Business Post
  • January 2, 2022

The Secret Restaurateur: How Amazon has become an unlikely threat to staff retention

The hospitality industry is struggling to hold onto staff against a myriad of challenges — and now the tech giant is offering pay and bonuses which will tempt many workers to its Dublin operation
  • Business Post
  • December 1, 2021

The Secret Restaurateur

This month, our industry insider ponders the reasons why some venues aren’t complying with Covid regulations
  • Business Post
  • November 7, 2021

The Secret Restaurateur: ‘Our industry seems to be on a mission to destroy its image’

The message reaching the public is that we blame workers for our woes, with the subtext that some of them are social welfare cheats
  • Business Post
  • September 30, 2021

The Secret Restaurateur on why the PUP is not the problem

This month, our industry insider is exasperated by the narrative around the pandemic unemployment payment
  • Business Post
  • September 5, 2021

The Secret Restaurateur on a sudden outbreak of virtue-signalling

This month, our industry insider suspects that some voluntary closures are a convenient means of covering up the fact that restaurants don’t have enough staff to reopen
  • Post Reporter
  • August 1, 2021

The Secret Restaurateur on diners’ pet hates

This month, our industry insider turns the table on themselves and their peers as they ponder what might be irritating their customers
  • Post Reporter
  • July 4, 2021

The Secret Restaurateur on the downsides of tipping culture

This month, our undercover owner wants us to think about the damage tipping culture is doing to the restaurant sector
  • Business Post
  • June 6, 2021

The Secret Restaurateur: We are clearly past the stage where full closures are justified

This month, our business owner is seeking direction on the plan to reopen
  • Business Post
  • May 2, 2021

The Secret Restaurateur

This month, our writer explores food writing and restaurant reviews from the industry’s perspective
  • Post Reporter
  • April 4, 2021

The Secret Restaurateur on life after lockdown

This month, our anonymous business owner ponders what’s in store for the restaurant trade once restrictions are eventually lifted
  • Business Post
  • March 7, 2021

The Secret Restaurateur takes on the insurance industry

This month, our undercover restaurateur examines the ongoing insurance issues that small business owners around the country are facing in the wake of Covid-19
  • Business Post
  • February 7, 2021

The Secret Restaurateur: a very tricky Christmas

This month, our undercover business owner reflects on a Christmas season that was not all comfort and joy
  • Business Post
  • January 3, 2021

The Secret Restaurateur

Each month, our anonymous restaurant owner lifts the lid on life in the hospitality business. Today, they write about a Christmas full of uncertainty and stress
  • Business Post
  • December 6, 2020

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