Commentary on public service reform is mired in the past
It is difficult to shift perceptions. At least three times in recent months I have read pieces in the newspapers about the public service that reflect more our history than today’s reality.
In part this is because change management in any organisation of our size is complex. It certainly doesn’t lend itself to newspaper headlines. Understanding what changes in sick leave, annual leave entitlements and recruitment policies mean for the culture of an organisation takes time that doesn’t lend itself to instant analysis. The impact of shared services reforms implemented over the last two years will take many years to take full effect. The Senior ...
