Irish arm of Free Now says supply of drivers is a ‘principal risk’ to business

Turnover dropped by more than a quarter at MyTaxi Network Ireland Limited last year as pandemic ‘heavily impacted’ business

Free Now said customers may stop using its app if acceptance rates among taxi drivers were low. It comes amid controversy over shortages at certain times

Free Now, the taxi-hailing app, has warned that the supply of drivers is posing a significant risk to its Irish business.

The company, which suffered a significant drop-off in revenue last year due to the pandemic, listed the supply of drivers as a “principal risk” in its most recent accounts, which cover the period until December 31, 2020.

Directors at MyTaxi Network Ireland Limited, which has traded as Free Now in Ireland since 2019, said ...