Travel

FreeNow apologises after Christmas riddle U-turn and enters winners into raffle

Taxi-hailing app will host a second raffle for those who were allocated prizes that were then taken back

All passengers who submitted the correct answer to the raffle but which were incorrectly allocated vouchers, are to be automatically entered into a new raffle with a prize fund of €20,000

Free Now has apologised to customers for a technical issue that led to some competition entrants being allocated voucher prizes that were subsequently retracted.

The taxi-hailing app offered customers the chance to win €200 in free rides if they answered a riddle. The prizes were supposed to be capped but a technical issue meant anyone who answered correctly was awarded.

The company said the issue has since been resolved with the first 100 users who ...