Banking

Bank of Ireland had ‘no role’ in sending gardaí to ATMs in withdrawals rush

Lender says it has written to all customers after some were able to transfer up to €1,000 which they did not have in their account

Bank of Ireland has apologised after an IT glitch meant customers were able to transfer €1,000 from their accounts even if they did not have the funds. Picture: Fergal Phillips

Bank of Ireland did not ask gardaí to deploy officers to ATMs last month after an IT error meant people were able to transfer up to €1,000 from their accounts even if they didn’t have the funds, its chief executive has said.

Myles O’Grady told the Oireachtas finance committee on Wednesday that the bank had “no role” in the decision of An Garda Síochána in August to get involved in the ATM controversy after footage ...