Banking
Timeline: Bank of Ireland tech issues testing patience of customers
The Bank of Ireland glitch that led to queues at ATMs across Ireland on Tuesday is just the latest in a string of such issues
In isolation, Bank of Ireland’s technical glitch that allowed customers to gain access to funds beyond those actually in their accounts, looks bad. Viewing it in the context of a series of technical mishaps the bank, which is on course for record profits, has made in recent years, casts the latest debacle in an even less favourable light.
Earlier this year the bank committed to hiring an extra 100 tech staff but, as issues continue ...
