Bank of Ireland app error leaves Bruce Springsteen fans ticketless

App’s mechanism for verifying card purchases failed just as fans were looking to secure tickets for the musician’s 2023 tour

Thousands of fans queued digitally for tickets to see Bruce Springsteen with some left disappointed due to a tech failure. The bank apologised, but denied that the issues arose from issues relating to load balancing. Picture:

Bank of Ireland’s two-factor authentication mechanism experienced a mass error just as many fans were trying to secure tickets to Bruce Springsteen, resulting in many prospective attendees losing out on attending the gig.

The Irish leg of Bruce Springsteen’s European tour comes to Ireland in early May 2023 in Dublin’s RDS Arena. Such was the level of demand for tickets to the two initial dates, on May 5 and May 7, that a third date ...