Banking
AIB apologises to customers wrongly told of unexpected rise in mortgage repayments
Lender says it issued ‘incorrect’ information and clarifies that customers will not face repayments greater than what they had expected following ECB hikes
AIB has apologised for issuing “incorrect” correspondence to some customers telling them that their mortgage repayments would rise by more than they had expected.
The lender confirmed on Friday that some of its customers had received letters notifying them of an “incorrect monthly payment change scheduled to take effect in October”.
These customers, whose tracker mortgages moved to AIB after its acquisition of Ulster Bank’s mortgage book earlier this year, will not face repayments greater ...
