The Big Interview

Billy Hann of Dublin Bus: ‘If we’re really serious about public transport, we need the infrastructure’

The head of Dublin Bus says the vital BusConnects project must be driven to conclusion at a policy level in spite of pushback from residents

Billy Hann, CEO Dublin Bus: ‘Emotion didn’t come into it for me because I had to stay somewhat detached from the situation to make the decisions, but it was not a good day for Dublin’. Picture: Fergal Phillips

Billy Hann keeps his voice low as the control room operators talk back and forth with drivers working across the 121 routes operated by Dublin Bus across the city.

The small, cramped room with low ceilings tucked away at the back of the Broadstone depot on the north side is the central nervous system of a vast network serving hundreds of thousands of commuters on a daily basis.

“This is where it all happens,” Hann ...