Supplement your headcount with atypical workers

Many organisations outsourced pretty much everything they could during the recession – the IT function went abroad and the cleaning, maintenance and security were outsourced to specialist service providers who could provide economies of scale.

Organisations, almost without exception, tightened their belts and pared back their headcount. As the economy turns a corner, employers have been looking for more inventive ways to supplement their headcount.

This has ...