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Let’s face it: it doesn’t pay to be nice all the time. The sooner we learn the art of confrontation, the sooner we’ll start getting what we want out of life

When it comes to confrontation, I’m a diplomat and, frankly, it’s a curse. In the interest of avoiding the merest hint of a skirmish, I’ve calmly eaten terrible meals in expensive restaurants, had my hair transformed into exactly the style I didn’t request without complaint, and been driven in taxis the long way home, all without saying a cross word, for years.

Not only that, but I’ve often stepped out of...

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