Edel Coffey: Chewing the fat at the checkout
Supermarkets are discovering what your small local shop has known forever: shopping is a social occasion
Last week, I read that a supermarket in Holland is introducing a thing called ‘chat checkouts’ for customers who aren’t in a hurry. The idea was music to my ears. I don’t wear a stress monitor, but if I did, I know exactly when the peak moment in my week would come.
It would not be, as you might expect, getting stuck in traffic on my way to collect the children from school, or being ...