Unified communications Taking it right out of the cloud

A side benefit of Microsoft Office 365 is that it gives many users their first experience of UC

Mike Hughes, business group lead of the Microsoft Office division.

The change in the way IT services are delivered has helped drive the adoption of unified communications, with the cloud in particular helping remove some of the cost and complexity of using the features and functionality. Nowhere is this more apparent than with Microsoft Office 365.

By taking its Office suite online, Microsoft has facilitated the widespread adoption of UC features by integrating applications like Outlook email and calendar seamlessly with its Lync ...