Managed Services: Finding the right partner

Managed Services: Finding the right partner

A number of criteria should be considered before engaging a third party.

Michael McGrath, sales manager at Dell services, has had enough experience in overseas markets to say with some authority that Ireland has been slow to embrace managed services - but it is catching up.

''It has really matured in the last three years, he said. ''Across mid-size companies, large enterprises and in parts of the public sector it's become more mainstream for customers to introduce a form of outsourcing or managed services into their mix.

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