Talent search should take formal route

David Collings, professor of human resource management at Dublin City University has important advice for small business leaders when hiring staff. “Many small business leaders assume that hiring the right people is both intuitive and not very difficult,” he said. “However, research shows that the opposite is true – and, in fact, informal, unstructured interviews are actually a poor indicator of future performance.”

Collings quotes the writings of Laszlo Bock, Google’s renowned senior ...