Merlyn showered with praise again

Merlyn staff celebrate winning the Customer Contact Centre of the Year in the small business category award

Being showered with praise is becoming a familiar ritual for Kilkenny-based company Merlyn which was, for the second year in a row, awarded for having the Customer Contact Centre of the Year in the small business category.

But this is a small company with big ideas, and its attention to detail, levels of professionalism and desire to be the best has propelled it to the forefront of call centre excellence in the country. ...