The 360 degrees of customer relationship management

The 360 degrees of customer relationship management
Jessica McIlwaine, Head of Business Solutions, PFH Technology Group
When choosing a CRM service, you would be forgiven for thinking the only focus a business should consider would be how you handle your customers and not much else. This is no longer the case and hasn’t been for a while, as CRMs now cover a multitude of areas such as HR and compliance.

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