PIPs accuse Start Mortgages of ‘veiled intimidation’ over letters

The retail credit firm wrote to borrowers last month advising them that personal insolvency arrangements may be suitable for dealing with mortgage difficulties

The Association of Personal Insolvency Practitioners is understood to have been aggrieved at the inclusion of just a small number of personal insolvency practitioners in a letter sent by Start Mortgages to borrowers.

Start Mortgages has been accused of “veiled intimidation” by a representative group of personal insolvency practitioners after the firm wrote to borrowers in recent weeks.

The retail credit firm wrote to borrowers at the end of September advising them that personal insolvency arrangements (PIA) may be suitable for dealing with their mortgage difficulties.

The correspondence included details of the government’s Abhaile scheme, which offers financial, legal and insolvency advice to borrowers free of charge, as ...