Companies Fexco and Tekenable deal to create at least 75 new jobsStrategic partnership will result in new specialist roles at both firms over the next three years
Connected Artificial intelligence and CRM: the perfect matchCustomer relationship management is good, but integrating it with AI and and help turbo charge your business, writes Alex Meehan
Tech AnyExcuse secures Mastercard distribution dealThe payments based start-up aims to grow in Ireland, Britain and the US
CRM: The beating heart of businessCustomer relationship management software allows businesses to meet the needs of their customers. But what exactly does it bring to the table, asks Jason Walsh
CRM: Is data driving your business?A good customer relationship management system can help make a company’s decisions much more data-driven, but only if it’s at the heart of the business
Automatic for the people: how to get the best from CRM As automation in customer service grows in popularity, it’s time to ask what customer relationship management can do for you
