Connected

No slacking in an AI-enabled future

One of the great beneficiaries of remote working, Slack is hoping to ride the next technology wave. Will the formerly humble messaging app become the focal point for enterprise computing, asks Jason Walsh

Despite the rather awkward shunting of ‘C’ for into ‘ICT’, there is no doubt that communication is one the core reasons why businesses are falling over themselves to, as we say, ‘digitally transform’.

This is no less true at the back-end than at the front, as communication and collaboration are what keep the wheels of enterprise turning. Little wonder then that, as a category, collaboration software has risen to become near-dominant among productivity applications. Where ...