More agility, less failure is the aim of IT project managers

Third-party service providers bring their expertise to IT projects, armed with new methodologies as well as new technologies

Carmel Owens, chief executive officer at Sidero Technology Solutions: ‘We measure metrics around story points in a project on a weekly basis, so if you see you’re going off track you can course-correct more easily‘

The volume and complexity of ICT projects demand skills and resources beyond the capability of most organisations, which is why they turn to third-party providers to advance business strategies that have significant technical components.

Choosing the right partner, whether it’s a tender process or via a recommendation, is usually predicated on the idea that the service provider has ‘been there and done that’ – that they have previous experience with the solution you want to ...