Editorial: DAA can’t keep us waiting for better customer service

The Dublin Airport Authority blames the long queues of the last few weeks on staff shortages, but it has only itself to blame for failing to prepare for the inevitable increase in passengers after the pandemic

The Dublin Airport Authority (DAA), which operates Dublin airport, has blamed the long queues on high staff absence rates due to Covid-19 and on difficulties in attracting new staff. Picture: RollingNews