Unified communication: Sending the right message

The driving force behind unified communications is changing from a consumer focus to an employee experience, and the flexibility it offers is a big factor

Communications are always evolving. From carrier pigeons to telegrams to phone calls to texts to WhatsApp groups, we are constantly looking for better and simpler methods to communicate with one another and get our message across.

It’s not surprising that this extends to our work lives as well as our personal lives. As ...