Banking on security

With more than 2.5 million customers, AIB knows that even a slight disruption can have a significant impact on real lives and it takes resilience very seriously, writes Quinton O’Reilly

Tim Hynes, chief information officer, AIB

I have it written up on the wall that ‘if you’re not sure what the answer is, ask yourself what our customers would want us to do’.” When running a major bank like AIB, its chief information officer, Tim Hynes, is well aware of the ramifications that could arrive if a disruption happens. That message is written up on every wall in AIB’s headquarters in Dublin and for a good reason.

It has ...