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Konversational secures €2m partnership with Ergo
Dublin-based IT consultancy will provide Ergo with customer care system
Konversational, a Dublin-based IT consultancy business, has secured a €2 million deal to provide Ergo, an IT services firm, with ServiceNow products.
It is the first deal by any provider in Europe to deliver ServiceNow’s customer workflow solution Technology Provider Service Management (TPSM).
“Our partnership with Ergo marks an exciting new step in the journey of Konversational,” director John Gilleran said. “Working in partnership with Ergo, Konversational will focus on accelerating the standard and quality ...