Intercom to hire 75 people as it plans $100m investment in new AI tech

Irish tech company to add 53 people to its Dublin-based machine learning team and also 22 people to its broader R&D efforts as part of new $94m spend

Intercom chief executive Eoghan McCabe: Winning in this game will require aggression on all fronts, not just with our capital“

Intercom is to invest nearly $100 million (€92.7 million) to bring new AI technology known as Fin X to market, the company’s chief executive Eoghan McCabe has said.

In an email to staff, McCabe, who returned to lead the company he co-founded in late 2022, said Intercom will spend $94 million over the coming months as it looks to build on the success it has had with AI products of late.

Some of the new ...