Nadine O’Regan: Call centre staff have new technology to disguise their accents – sounds good to me
Accents can trigger prejudice, so a Silicon Valley company has developed live cloaking software to disguise the voices of workers in foreign call centres, making them sound more American
Not so long ago, I was in a radio studio in Dublin when a broadcaster said to me: “You went to boarding school, didn't you?” I knew, without him saying it directly, that what he was actually querying was my accent. I have a neutral Irish accent, you see. It's not immediately obvious that I'm originally from west Cork.
Having an accent that's hard to place can raise certain questions, usually expressed in a roundabout ...