Beyond Zoom and towards the metaverse

Work isn’t just a four-letter word, it’s also a collaborative process. A few lucky artisans aside, most of us spend as much of our time in work communicating about the task at hand as we spend actually doing it, and this has created both opportunities and problems as information technology continues to muscle its way into the nine-to-five.

Collaboration in work can sound lofty, perhaps giving rise to visions of lawyers debating the finer points ...