Winning in business with emotional intelligence

They may not be easy but these strategies can help negotiate challenging environments when recruiting and keeping talent is a priority

Sometimes cultures develop in organisations where challenging or difficult conversations are avoided

Businesses are dealing with increasingly complex and challenging environments at a time when both recruiting and engaging talent seems to be a major problem.

In addressing this challenge, it is important that any advice is made as simple as possible, but not simpler. While effective strategies for winning in business with emotional intelligence are cognitively simple, they are behaviourally complex – simple does not mean easy.

1. Use anger wisely

All emotions are ...